EGS operates from more than 40 facilities throughout the United States, which have been selected and developed to meet the unique program goals and geographic requirements of our diverse client base. Our more than 15,000 representatives are committed to delivering world-class service to our clients and their customers.
We are located where our clients need us to be. We intentionally select to operate in U.S. markets where we are able to:
- Support and deliver strong language skills (English and Spanish) with neutral accents that are comfortable for the full range of U.S. consumers
- Provide cost-effective solutions
- Rapidly scale staffing levels for significant ramps
We offer a deep vertical expertise, with a unique understanding of industry-specific needs, including financial services, healthcare, transportation and logistics, retail, technology, telecommunications and utilities.