Director – Customer Experience
Jason Bettini, Director – Customer Experience at EGS (an Alorica Company) will speak at the Credit One Vendor Summit Wednesday, July 20.
Mr. Bettini will share the unique story of how Credit One partnered to improve processes and gain more meaningful insights into the customer experience, to drive better business outcomes. The audience will hear the process undertaken to gather front line customer data, and turn these into actionable intelligence that ultimately improved Credit One’s overall customer experience.
Mr. Bettini has 10 years of Customer Experience Management leadership including Training, Quality, Client Solutions, Business Development and overall Management Framework Development.